Our frequently asked questions come from you! We love how super-curious our customers are about our herbs, and we take our mission of sourcing the best herbs available very seriously. We are always transparent about our herbs and supplements, about their efficacy and their origins, about our process and about how we use and enjoy them. If your question is not answered below, please feel free to email us via our Contact Us page, and we’ll get back to you ASAP.

What are medicinal Mushrooms

Medicinal mushrooms are specific group of fungi containing bioactive compounds that have been shown to have health-enhancing effects in the body. In simpler words, Medicinal Mushrooms can be defined as macroscopic fungi that are used in the form of extracts or powder for prevention, alleviation, or healing of multiple diseases, and/or in balancing a healthy diet. Most of these mushrooms have a long history of use in traditional medicine, particular in Asia where Traditional Chinese Medicine has utilized fungi in preservative and therapeutic medicine for over 300 years

Bountiful Benefits of Medicinal Mushrooms

For thousands of years in traditional medicines, mushrooms have been used for their various potential health benefits including antioxidant properties, to support the immune system, and support general health.

Remarkable health benefits of medicinal mushrooms:

  • Restore or strengthening the functioning immune system
  • Improve the outcome of serious illness, such as cancer, Hepatitis
  • Support kidney & liver health
  • Improve Cardiovascular Function
  • Digestive & Health
  • Brain & nerve health
  • Energy & Stamina
What is the difference between extracts & powders

Extract based supplements are those in which a key compound is extracted from the plant and used either as a powder or a liquid in the supplement. Whereas on the contrary powdered supplements are those supplements in which the whole plant is dried up and made into a powder for use.

What vitamins and minerals are in mushrooms

Generally speaking, mushrooms are roughly 25% protein, 58% carbohydrates and 3% fat. The rest is vitamins and minerals. 1 gram would be around 3-4 calories.

Low in calories and fat and cholesterol-free. Mushrooms contain a modest amount of fiber and over a dozen minerals and vitamins, including copper, potassium, magnesium, zinc and a number of B vitamins such as folate.

What are bio-active compounds?

A type of chemical found in small amounts in plants and certain foods (such as fruits, vegetables, nuts, oils, and whole grains). Bioactive compounds have actions in the body that may promote good health. They are being studied in the prevention of cancer, heart disease, and other diseases. Examples of bioactive compounds include lycopene, resveratrol, lignan, tannins, and indoles.

Bioactive compounds are molecules that can present therapeutic potential with influence on energy intake, while reducing pro-inflammatory state, oxidative stress, and metabolic disorders.

Bioactive compounds are capable of modulating metabolic processes and demonstrate positive properties such as antioxidant effect, inhibition of receptor activities, inhibition or induction of enzymes, and induction and inhibition of gene expression.

Bioactive compounds including polyphenols, carotenoids, vitamins, omega-3 fatty acids, organic acids, nucleosides and nucleotides, and phytosterols have attracted great attention due to their role in prevention of several chronic diseases.

Do these products contain psilocybin / will they make me hallucinate?

No! Not at all. These mushrooms are not drugs and do not contain any psilocybin and will not make you hallucinate.

The mushrooms containing psilocybin are known as magic mushrooms whereas medicinal mushrooms for their anti-inflammatory, antibacterial, antiviral, and immune-enhancing properties.

9. What are adaptogens?

Adaptogens are herbs, plants and mushrooms that help regulate the body’s stress response. Adaptogens are also said to have anti-aging properties. Research suggests that adaptogens work at a cellular level and have the ability to regulate our stress hormones either up or down, helping the body reach equilibrium.

6. What are Antioxidants ?

Antioxidants are molecules that fight free radicals in your body. Free radicals are compounds that can cause harm if their levels become too high in your body. They’re linked to multiple illnesses, including diabetes, heart disease, and cancer.  A diet high in antioxidants may reduce the risk of many diseases (including heart disease and certain cancers). Antioxidants scavenge free radicals from the body cells and prevent or reduce the damage caused by oxidation.

Where do you source your mushrooms from?

We source our mushrooms & herbs from farmers, cultivators & suppliers across India, after deep research on the production, quality, lab reports, farming/cultivation methods and other important checks.

How can I review the certificate of analysis of your extracts?

You can review the certificate of analysis (COA) of our extracts. You can mail us at support@rootedactives.com.

Do you test for heavy metals?

Yes, all of our products are subject to rigours testing for heavy metals, other contaminants and meet and exceed industry standards.

First, the mushrooms undergo complete microbial testing for bacteria, yeast and mould, e. coli, and coliforms. Then, they’re tested for:

Heavy metals analysis.

  • Pesticide testing that exceeds USP standards.
  • Finally, an organoleptic evaluation is done to determine the color, odour, and flavor are consistent.

All of our product specifications follow the following industry established limits:

  • Lead: <2ppm*
  • Arsenic: <2ppm*
  • Cadmium: <2ppm*
  • Mercury: <0.1ppm*

Based on our recommended dosage (1g), our suppliers’ heavy metal limits are even stricter than the limits set by AHPA.

*ppm = parts per million

Based on our recommended dosage, our limits are even stricter than the limits set by AHPA. The extracts are then either packaged individually and available to order as pure mushroom extracts, or blended

Are your medicinal mushrooms Gluten-free, vegan, etc?

Yes. All our extracts (Herbs & Mushrooms) are Gluten-free, Vegan, Non-GMO, 100% Natural, No Sugar, Soy Free and Quality grown.

What is the optimal way to take your products?

The optimal way to use our product is whatever way is the most convenient for you. This could be with hot water, coffee, tea, smoothie, shake, yogurt, etc. You can also add it to recipes, such as baked goods.

How many times can I take in each day?

You can consume it once or twice a day up to 2gm per serving.

Can I combine two mushrooms together?

These functional mushrooms are non-toxic, non-habit forming, non-specific, and naturally occurring so feel free to mix and match different products and dosages as you experiment with what works best for you!

Can children take medicinal mushrooms?

Yes, Children can also take medicinal mushrooms. Mushroom powders are not heat sensitive and can be added to food, milk or formula.

Are rooted actives mushrooms safe during pregnancy and breastfeeding?

There is currently not enough research available to conclude mushroom extracts are safe or not safe to ingest by pregnant or breastfeeding women. We recommend you reach out to your doctor or healthcare practitioner.

- How do I store my Rooted products

Remember you’ve bought the highest quality 100% pure mushroom/herb extract, there’s no additives or starches added to absorb moisture. To keep your herbs super fresh and ready to rock, we advise keeping them stored in a cool dry space. Ideally your kitchen pantry. Always leave your desiccant (the little white pillow in your jar or bag) in there to absorb moisture.

When will I receive my order?

You will receive your order within 4 to 5 working days. If you have placed order on Friday may not ship until the following Monday morning.

How do I receive order updates?

Order acknowledgment, confirmation of product availability, and shipping tracking information will be provided to you via email throughout the fulfilment and delivery process.  If you have any other questions about your order, we’re here to help! Please contact our Customer Support team at support@rootedactives.com with your question and order num

Do I need to pay shipping charges?

No, we are not charging any shipping charges.

Can I cancel my order, once placed?

Your order can only be cancelled if it is yet to be shipped. To cancel, please write to our customer support team on support@rootedactives.com.  In such cases, the order will be cancelled and the refund shall be processed by us within 7 business days after the cancellation request has been acknowledged.

Orders once shipped cannot be cancelled.

What if, Rooted Active Naturals cancels my order?

Rooted reserves the right to cancel or refuse any order placed for a product, due to any reason (incorrect listing price etc), irrespective of whether the order has been confirmed or payment made. 100% payment shall be refunded to the customer in such a case within 07 working days.

Can I return the product, if not satisfied?

In the unfortunate event that you are not satisfied with our products, you have an option of informing us within 07 days of the date of receipt of delivery. To initiate the return process, please email us at support@rootedactives.com with your Order Number & the Reason for replacement/refund.

Note: We shall not be responsible for any items sent to us for return/replacement without our confirmation.  Please ensure the product is in its original condition, unopened and unused product along with the original invoice, box and price tags.